Terms of Service

1. Agreement to Terms

By accessing and using PeptideSupplyUK.co.uk ("the Website"), and by purchasing any products from us, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.

2. Company Information

Trading Name: PeptideSupplyUK.co.uk
Registered in: United Kingdom
Contact: Available via our contact page

3. Products and Research Use Only

3.1 Research Chemicals

All peptides and related products sold by PeptideSupplyUK are research chemicals intended for in-vitro research and laboratory use only. These products are:

• NOT intended for human consumption or use
• NOT intended for veterinary use
• NOT intended for dietary supplementation
• NOT approved as drugs, food additives, or supplements by any regulatory authority
• NOT intended to diagnose, treat, cure, or prevent any disease

3.2 Purchaser Representations

By placing an order, you represent and warrant that:

• You are at least 18 years of age
• You are purchasing products for legitimate research purposes only
• You have appropriate laboratory facilities and training to handle research chemicals safely
• You understand the products are not for human or animal consumption
• You will comply with all applicable laws and regulations in your jurisdiction
• You will not resell products as dietary supplements or for human consumption

3.3 Product Information

Product descriptions, specifications, and purity information are provided for research reference only. While we strive for accuracy, we do not guarantee that product descriptions or other content is error-free, complete, or current. Certificates of Analysis (COAs) are available upon request for all products.

4. Ordering and Payment

4.1 Order Acceptance

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing or product description errors
• Suspected fraudulent activity
• Concerns about intended use of products
• Inability to verify billing or shipping information

4.2 Pricing

All prices are listed in British Pounds (GBP) and include VAT where applicable. Prices are subject to change without notice. The price charged will be the price displayed at the time of order confirmation.

4.3 Payment

Payment is processed securely through our payment provider (Snipcart). We accept major credit cards and other payment methods as displayed at checkout. Full payment must be received before orders are dispatched.

5. Shipping and Delivery

5.1 UK Shipping

Orders placed before 2:00 PM (UK time) on business days will be dispatched the same day. Orders placed after this time will be dispatched the next business day. Delivery times are estimates and not guaranteed.

5.2 International Shipping

International shipping may be available for certain destinations. Customers are responsible for:

• Ensuring products can be legally imported to their country
• All customs duties, taxes, and import fees
• Understanding their local regulations regarding research chemicals

We are not responsible for packages seized by customs or delayed due to customs processing.

5.3 Shipping Restrictions

We reserve the right to refuse shipping to any location where we believe delivery may violate local laws or regulations.

6. Returns and Refunds

6.1 Return Policy

Due to the nature of research chemicals and health and safety regulations, we cannot accept returns of opened products or products that have been shipped. Please see our full Refund Policy for detailed information.

6.2 Damaged or Incorrect Orders

If you receive damaged or incorrect products, you must contact us within 48 hours of delivery with photographic evidence. We will replace damaged items or correct errors at our discretion.

6.3 Refunds

Refunds may be issued for:

• Orders cancelled before dispatch
• Products that fail to meet stated purity specifications (verified by COA)
• Non-delivery of orders (after investigation)

7. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of PeptideSupplyUK or its content suppliers and is protected by UK and international copyright laws. Unauthorized use of any content may violate copyright, trademark, and other laws.

8. Limitation of Liability

9. Indemnification

You agree to indemnify and hold harmless PeptideSupplyUK, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

• Your use or misuse of products purchased from us
• Your violation of these Terms of Service
• Your violation of any applicable laws or regulations
• Any false representations made by you

10. Privacy and Data Protection

We are committed to protecting your privacy in accordance with UK GDPR and the Data Protection Act 2018. Please review our Privacy Policy for detailed information on how we collect, use, and protect your personal data.

11. Age Restriction

You must be at least 18 years of age to purchase from this website. By placing an order, you confirm that you meet this age requirement.

12. Compliance with Laws

You are solely responsible for ensuring that your purchase and use of our products complies with all applicable laws in your jurisdiction, including but not limited to import/export regulations, controlled substances legislation, and workplace safety requirements.

13. Termination

We reserve the right to terminate or suspend your access to our website and refuse service at any time, without notice, for any reason including but not limited to breach of these Terms of Service.

14. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.

15. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

17. Entire Agreement

These Terms of Service, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and PeptideSupplyUK regarding your use of the website and purchase of products.

18. Contact Information

For questions about these Terms of Service, please contact us through our contact page or email us at the address provided on our website.

By completing a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.